GridOne Support

Chengdu Xiyu Technology Co., Ltd.

Thank you for using GridOne. If you run into an issue or would like to share feedback, you can contact us through the channels below.

Contact

  • Email: hi@gridoneapp.com

  • Rednote: GridOne

  • WeChat / WeCom: scan the QR code below to contact us

WeChat / WeCom QR code

What We Can Help With

  • App download, installation, launch, or sign-in issues

  • Subscription, membership benefits, or restore purchase issues

  • Race schedule, countdown, standings, driver, or team data issues

  • Home Screen widgets, Lock Screen widgets, and notification issues

  • Content corrections, translation feedback, or feature suggestions

Helpful Information to Include

To help us investigate faster, please include the following information when possible:

  • Your device model and operating-system version (Android or iOS)

  • Your GridOne app version

  • The time the issue happened and the page where it occurred

  • A description of the issue, screenshots, or screen recordings

We will do our best to review and respond to your feedback in a timely manner.

Disclaimer

GridOne is not affiliated with Formula One companies, any Formula One team, or any Formula One driver. F1, FORMULA ONE, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX, and related marks are trademarks of Formula One Licensing BV. Any references are for editorial and informational purposes only and do not imply endorsement, sponsorship, or affiliation.